Shipping policy

Last updated: May 2026

Thank you for shopping with Millustration Atelier.

Digital Products Only

All products sold on this website are digital products. No physical items will be shipped.

Delivery

Once your payment has been successfully processed, you will receive immediate access to your purchased digital products.

Access instructions, download links, or editable template links will be provided on the order confirmation page and/or sent to the email address provided during checkout.

Delivery Time

Digital products are typically delivered instantly after purchase.

In rare cases, delivery may be delayed due to:

Payment verification procedures
Technical issues
Temporary service interruptions

If you do not receive your order within 24 hours, please contact us at hello@millustrationatelier.com.

Incorrect Email Address

Customers are responsible for providing a valid email address during checkout.

Millustration Atelier is not responsible for delivery issues caused by incorrect or incomplete email addresses provided by the customer.

Technical Support

If you experience any difficulties accessing your files or templates, please contact us at hello@millustrationatelier.com and we will be happy to assist you.